Gamification

• Giving bonus for referrals.
• Creating groups of members to offer special promotions.
• Ranking between users in a promotion.

Promoting communication and publicity for the program

• Rewarding shares on Social media (Example; Sharing Redemptions, balances, ranking in a promotion, etc...).

Providing recognition to the members

• Providing badges for completed goals.
• New rewards based on badges.
• New goals based on badges.

New type of promotions

• Generating linked campaigns with clear goals: Campaigns based on meeting previous campaigns so some paths can be done to obtain the final rewards. The member has to choose from different paths to arrive to the final reward.
• Numbers for lotteries.

Administration

• Everilion has a web portal for BackOffice, it has secure access and role based where the configuration of the features can be managed.

Loyalty Core

• a powerful rule engine that supports external events. In addition that the commonly used payment transactions, other kind of events can trigger the loyalty actions.

Enrolment

• everilion platform provides APIs to make an enrollment for members of a Loyalty Program. These interfaces allow several systems and applications to enroll members from their favorite channels.

Notifications

• The platform allows to send notifications (push, SMS, eMail) according to the defined rules.

Catalogue

• The loyalty programs can be integrated with third party catalogues where different benefits (points, discounts or coupons) can be used.

Membership

• everilion supports the definition of multilevel programs (tiers). Each level defines some specific rules that the customer have to achieve in order to pass to the next level.

Customer service

• This module provides a 360º vision of the customer in order to the customer services attend them appropriately.

Monitoring & reporting

• The solution offers reports with Microsoft Reporting Services, dashboards with Microsoft Power BI and flat file export.