The use of game mechanics in a non-game context to engage users.
We help encourage customer behaviors based on business merchant strategy.

Thanks to the loyalty engine, which allow us to generate rules that respond to events or customer's interactions, it is possible to develop new user experiences.

This engine feeds portals, wallets, and other channels, in order to build an effective gamification system where both customers and merchants are involved.

Introducing new gamification concepts:

  • Challenges
  • Rankings
  • Personalized goals
  • Medals
  • Rewards for sharing on social
  • networks
  • Status and achieved goals

General features


Promoting competition and creating clear goals

  • Giving bonus for referrals.
  • Creating groups of members to offer special promotions.
  • Ranking between users in a promotion.

Promoting communication and publicity for the program

  • Rewarding shares on Social media (Example; Sharing Redemptions, balances, ranking in a promotion, etc...).

Providing recognition to the members

  • Providing badges for completed goals.
  • New rewards based on badges.
  • New goals based on badges.

New type of promotions

  • Generating linked campaigns with clear goals: Campaigns based on meeting previous campaigns so some paths can be done to obtain the final rewards. The member has to choose from different paths to arrive to the final reward.
  • Numbers for lotteries.

Cross modules


  • Everilion has a web portal for BackOffice, it has secure access and role based where the configuration of the features can be managed.

Loyalty Core

  • a powerful rule engine that supports external events. In addition that the commonly used payment transactions, other kind of events can trigger the loyalty actions.


  • everilion platform provides APIs to make an enrollment for members of a Loyalty Program. These interfaces allow several systems and applications to enroll members from their favorite channels.


  • The platform allows to send notifications (push, SMS, eMail) according to the defined rules.


  • The loyalty programs can be integrated with third party catalogues where different benefits (points, discounts or coupons) can be used.


  • everilion supports the definition of multilevel programs (tiers). Each level defines some specific rules that the customer have to achieve in order to pass to the next level.

Customer service

  • This module provides a 360º vision of the customer in order to the customer services attend them appropriately.

Monitoring & reporting

  • The solution offers reports with Microsoft Reporting Services, dashboards with Microsoft Power BI and flat file export.

Are you ready to play the retail industry like never before?

Contact us, request a demo of our products and start driving harmony to your side.

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